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Dear Guest,

Welcome to Jinling Hotels & Resorts. We are committed to constantly improving and updating our services to better meet your needs and satisfaction. We kindly request your assistance by sharing your experience at our hotel. Your comments are very important to us. We appreciate your support and look forward to seeing you again. Thank you.

Management
Jinling Hotels & Resorts
"*"Required Information
*Please choose the hotel where you have stayed
*Name
Room Number
Duration of Stay  
Telephone
*E-mail
 
Please tick (√) boxes below that best describe your overall impression as listed.
 RESERVATION
 1、How would you rate our reservation service: Excellent Satisfied Dissatisfied
        Efficiency
        Courtesy of Staff
        Comments
 ARRIVAL AND DEPARTURE
 2、How was your experience in the following areas: Excellent Satisfied Dissatisfied
        Hotel Airport Representative
        Hotel Limousine
        Luggage Service
        Check-In
        Check-Out
        Concierge
        Guest Relations Representatives
        Operator
        Comments
 GUEST ROOM EXPERIENCE
 3、How did you feel about your room: Excellent Satisfied Dissatisfied
        Furnishings & Decor
        Cleanliness
        Comfort
        Room Amenities
        Bathroom Supplies
        Housekeeping Service
        Laundry Service
        Comments
 DINING & CONFERENCE EXPERIENCE
 4、Which of the following restaurants did you experience?
Chinese Restaurant Western Restaurant Private dining room
Café Lounge Bar
Function Rooms In-Room Dining Other
 　Meal period
Breakfast Lunch Afternoon Tea
Dinner Snack  
 　How would you rate your overall experience: Excellent Satisfied Dissatisfied
        Restaurant Atmosphere
        Food Quality
        Service Provided
        Food Presentation
        Value/Price Charged
 　How would you rate our conference facilities: Excellent Satisfied Dissatisfied
        Meeting Room Set-Up
        Facilities/Equipment
        Services
        Coffee-Break
        Food Quality & Service
        Comments
 RECREATIONAL EXPERIENCE
 5、How would you rate our recreational facilities: Excellent Satisfied Dissatisfied
        Swimming Pool
        Fitness Area
        Beauty Salon
        Sauna & Massage
        Chess Room
        Karaoke
        Comments
Is there any area that you suggest be our first priority for addressing or changing?
 
Additional Comments
 

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